FAQs

Q. What are your hours of operation?
A. Our hours are listed on our Location page.


Q. What is the monthly fee for Share Draft (checking)?
A. There are no per check fees and no monthly fees. You can check you account balances and information FREE 24 hours per day with our Tellermatic Audio Response System or through Home Banking.


Q. Do I have to maintain a minimum balance in Share (savings)?
A. A $25.00 minimum balance in your share account is required. There is no balance required for checking accounts.


Q. Do you place a hold on payroll checks?
A. No the funds are available in your account immediately. This means you save time, as you don't need to cash your check before coming to the Credit Union. With direct deposit, you can save even more time by avoiding the need to come to the Credit Union.


Q. Can I have my payroll check deposited directly into my Credit Union account?
A. Yes! Simply contact the Credit Union and/or your payroll department for more information.


Q. Will I have to close my account at the Credit Union if I leave my job or relocate?
A. Absolutely not! Remember, "Once a member, always a member"!


Q. Can my family members join the Credit Union?
A. Yes – all family members are eligible for membership. Contact a credit union representative for further details.


Q. How do I check the balance on my VISA card?
A. You can call, toll-free, (800) 237-6211 to check your balance 24 hours a day. You can also speak to someone about your account during normal business hours.


Q. Where may I use my ATM card?
A. Anywhere .you see the logos displayed on the back of your card or where VISA is accepted. 
 

Q. Do I always get charged a fee when using an ATM? 
A.  No, for a free transaction you can use the ATM at our office, any Publix/Presto ATM, a stand alone Service Center ATM or get cash back when you are swiping out at a store.


Q. How can I check on my account after hours?
A. By using Home Banking or Tellermatic, our Audio Response System, the service is FREE and allows you access to your account 24 hours a day, seven days a week. Call (205) 841-4580.


Q. How long do I have to be a member before I can apply for a loan?
A. There is no waiting period. As a matter of fact, you may become a member, and apply for a loan at the same time. You may complete our loan application online.


Looking for the answer to a different question? Send us an e-mail and we will respond to your question promptly.